Exhibitor Videos

Vonage Contact Center is a CRM-integrated contact center solution that brings unified communications and contact center technology together to deliver superior customer and agent experiences. Find out ...

CX Leadership Wellbeing: Tips for Recovery

You can turn your desktop computers and portable devices into powerful cross-platform VoIP softphones with PimentoPhone. Take advantage of a number of wonderful advantages, such as simple software ins ...

Build a lasting and personalized customer relationship with Diabolocom Cloud Call Center Software trusted by over 350 companies worldwide. 

CardEasy Agent Assist provides a secure and PCI DSS compliant payment solution for contact centers. 

VoiSentry - Biometric authentication for remote ID&V

The Five9 Intelligent Cloud Contact Center

One place to do your best work. Bring everyone and everything together on RingCentral with message, video, and phone features.

Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed o ...

Integrated contact center, voice, video, chat, and APIs. Learn more www.8x8.com/products

Enable remote work accessibility to your workforce and run seamless business operations. HoduCC Call & Contact Center Software exclusively offers WFH features to leverage remote working.  

Dialpad's Ai Recap is a powerful group of features that saves you time after a call or meeting. It includes an AI-generated call summary, call purpose, call outcome, action items, and more!  

FM Outsource is a service provider with a difference. We're your partners for growth. Take a different approach to customer service outsourcing with a dedicated, professional, UK-based team that suppo ...

There's one piece missing from every conversation and call. Voice data. Unified Call Recording is the answer. The only compliant solution switched on with a click and infinitely scalable in the Cloud.

Simple, fun and effective communication for your company.

Vonage Contact Center for Zendesk seamlessly integrates with Zendesk’s Service and Sell solutions. Get a 360-degree view of your prospect and customers. For more information, visit https://bit.ly/2Zrz ...

Taking payments over the phone is essential for many organisations. Obtaining any sensitive payment data during a call, means you need to comply with a range of regulatory standards, including PCIDSS.

A WebRTC-based Multi-Tenant Contact Center Software is a sophisticated solution with a range of extra capabilities not found in conventional contact center systems, designed for companies that must ha ...

Calabrio ONE

Discover how Mediatel Agent Assist transforms customer support, empowering agents to provide efficient and satisfying experiences. Streamline communication, automate tasks, and prioritize meaningful c ...

To meet its growing customer experience expectations, ManoMano reached out to Diabolocom for a new telephony solution to improve its customer relations.  

From large organisations to very small business, it’s hard to know why there is high staff turn-over or why employees are unhappy.

See how Koopid Voice-to-Digital can help fast-track service for your customers across any channel, reducing call volume while increasing customer and agent satisfaction.

CardEasy IVR Payment uses DTMF masking to allow your customers to make secure, PCI DSS-compliant payments whenever they want to, without needing to speak to one of your agents.

Aculab Cloud - Powerful, programmable voice, SMS and fax with simple, high-level APIs.

It's Time to Reimagine your CX

Introducing RingCentral Webinar: Run engaging, stress-free webinars with integrations, analytics, and customization to connect at scale, directly from the RingCentral app.

SupWiz is an award-winning SaaS, delivering next-generation AI solutions to improve end-user service and support processes.  

How omni channel experience can enhance customer engagement?  

Dialpad Ai Contact Centre uses AI to train your agents and provide the best customer experience. It's easy to respond to customer service messages across different channels in one beautiful workspace.

Seamlessly integrate your Shopify with Zadarma cloud PBX!

Did you know that with intelligent automation you can reduce average handling time (AHT) by 50% or more, improve first call resolution (FCR), and increase agent experience? . 

Here’s the thing. A lot of folks out there are trying to sell your contact center AI-powered solutions without any real evidence of how they’ll deliver results. They’ll tell you that their AI can do a ...

Andreas speaks about the value Generali derived from Enterprise Bot solutions and how it strenghthened their core competency by enhancing customer experience using artificial intelligence.

Join contact center communication experts from Bandwidth to find out how the Global 2000 enterprises are embracing complexity, investing in customer experience, and future-proofing their comms stack.

We’re thrilled to announce an industry-first offer: Noise cancellation, free forever for the entire CX industry. That’s right, unlimited seats for an unlimited time.

Since Mantrac strated using Diabolocom, all its problems of call loss and poor voice call quality have disappeared.

Vonage Contact Center for ServiceNow integrates Vonage’s contact center solution with ServiceNow’s enterprise-level customer service management solutions. With Vonage Contact Center for ServiceNow, ag ...

Discover the ease of use and adaptability of our Multi-Tenant PBX Solution, which is made for simple setup and administration in a variety of settings. Our solution provides a wide range of capabiliti ...

Authenticate clients reliably based on their voice whenever they reach out to your contact center and greatly improve customer experiences and account security with Phonexia’s AI-powered voice biometr ...

Understand your customers. Unlock business value.